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Privacy Policy — How We Handle Your Information

When you open an account with spd888, we collect and store data needed to run your wallet, verify withdrawals, and keep your sessions secure.

Account data collectionWithdrawal verificationSession securityRetention timelinesDeletion requests
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spd888 Privacy Policy — How We Handle Your Information
CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, request a correction, or ask us to delete your account and records, reach out through any of the channels below. We aim to respond within five business days and complete data requests within thirty days where local law permits.

Team online

Live chat

Open the chat bubble in the bottom right corner of any page, select Privacy Request from the menu, and describe what you need. Our team will confirm your identity and guide you through the steps to access, correct, or delete your data.

Email

Send your request to [email protected] with the subject line Privacy Request. Include your registered email and phone number so we can verify your account, then tell us whether you want to view, update, or delete your records.

Account settings

Log in, head to Settings → Privacy, and click Request My Data or Delete My Account. You will receive a confirmation email with next steps and an estimated completion date for your request, usually within thirty days.

HOW WE OPERATE

Data Handling, Cookies, Security, and Retention

We built our privacy approach around clarity and control. You can see what we collect, understand why we need it, and request changes or deletion at any time.

Account data

We collect your email, phone, and payment details during registration so we can credit deposits from Touch 'n Go, GrabPay, Boost dan FPX and verify withdrawal requests. We do not ask for government ID unless local law requires it for large withdrawals.

Cookies and tracking

We use session cookies to keep you logged in and functional cookies to remember your language preference and lobby layout. We do not place third-party advertising trackers. You can clear cookies in your browser settings, but that will log you out.

Game and transaction history

We log every bet, round result, deposit, and withdrawal to resolve disputes and comply with financial record-keeping rules. You can view your full history in the account dashboard under Transactions and download a CSV file at any time.

Security measures

We encrypt your password and payment details at rest and in transit. We log IP addresses and device fingerprints to detect unusual login patterns. If we see a login from a new device or location, we send a confirmation email before granting access.

Retention timeline

We keep account data and transaction logs for five years after your last login to comply with financial regulations where local law permits. If you request deletion, we anonymize your records immediately and purge personally identifiable fields within ninety days, retaining only aggregated statistics.

Requesting changes

You can ask to see your data, correct an error, or delete your account by contacting support through live chat, email, or the Privacy section in account settings. We verify your identity and complete most requests within thirty days where local law permits.

Common Questions About Your Data

We collect your email, phone number, and payment details so we can link deposits from Touch 'n Go, GrabPay, Boost dan FPX to your wallet and verify withdrawal requests. We also log your IP address and device type to detect unusual logins.

We use session cookies to keep you logged in and functional cookies to remember your language and lobby layout. You can clear cookies in your browser, but that will log you out and reset your preferences each visit.

We share payment details with Touch 'n Go, GrabPay, Boost dan FPX processors only when you request a deposit or withdrawal. We disclose records to regulatory authorities where local law requires it. We do not sell your data to advertisers or marketing firms.

We keep account data and transaction logs for five years after your last login to comply with financial record-keeping rules where local law permits. If you request deletion, we anonymize your records immediately and purge personally identifiable fields within ninety days.

Log in, head to Settings → Privacy, and click Request My Data, or contact support via live chat or email with the subject Privacy Request. We verify your account and send a file within thirty days where local law permits.

Yes. Go to Settings → Privacy → Delete My Account, or contact support with a deletion request. We anonymize your records immediately and purge personally identifiable fields within ninety days, retaining only anonymized statistics where local law requires financial record-keeping.

We encrypt your password and payment details at rest and in transit. We log IP addresses and device fingerprints to flag unusual logins. If we detect a login from a new device or location, we send a confirmation email before granting access.

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